목록ITIL (1)
MACE's life blog
ITIL 2011 Update
*원문 : http://www.bloorresearch.com/blog/the-norfolk-punt/2012/2/itil-2011-update.htmlITIL 2011 UpdateWritten By: David Norfolk Published: 17th February, 2012 Content Copyright © 2012 BloorIf Service Management is important to you then the ITIL 2011 update is something at the top of your agenda. If it isn't, then I'm sorry, you're missing a trick. How can delivering a business outcome to the busi..
비즈니스&IT
2012. 3. 30. 12:51